Eliminate Processing Costs & Improve Tenant Transparency with Dual Pricing

iSmart’s dual pricing for self-storage software enables facility owners and managers to configure card, ACH, and optional cash pricing for tenants — all displayed automatically online and in person.

Rather than hidden fees or confusing surcharges, this approach gives tenants clear choices and helps your facility protect profit margins.

What Is Dual Pricing?

Dual pricing is a structured pricing strategy in which your facility lists multiple prices for the same rental unit based on payment method.

Instead of adding fees after checkout, the pricing reflects the true cost of each payment type upfront. Our dual pricing is part of our features suite of the many we offer.

With iSmart, dual pricing is automated across all tenant touchpoints, including:

• Online rentals & quotes
• Tenant portal payments
• In-person transactions

This method is an industry-leading solution designed for self storage operators who want transparent pricing and no processing costs without confusing customers.

How Dual Pricing Works for Self Storage:

• Cash price 0.0% fee
• Card price 3.99% fee
• ACH price 1.75% (adjustable) fee

iSmart automatically determines and displays the correct price based on the tenant’s payment method, with no manual configuration required.

Cash pricing is optional. Many self-storage facilities no longer accept cash, so you can tailor payment options to match your facility’s policies and customer preferences.

Businesses In The US Are Moving to Dual Pricing

You get to choose and customize from below… ⬇️

Take A Close Look

In this example, both card and cash prices are automatically displayed for tenants. If ACH payment is enabled, the corresponding price will also populate seamlessly.

Cash pricing is optional, as many self-storage facilities no longer accept cash payments, allowing you to tailor your pricing options to match your facility’s policies and customer preferences.

Why Dual Pricing Matters in Self Storage

In self storage, operators face decisions around pricing strategy, customer experience, and cost management. Dual pricing can:

• Improve profitability by reducing the amount you absorb in credit card processing costs.
• Increase price transparency, helping tenants understand exactly what they’re paying for.
• Offer competitive flexibility while maintaining fair pricing across different customer payment preferences.

Rather than hiding fees or adding confusing surcharges at checkout, dual pricing clearly displays both options upfront — for example:
$100/month (cash price)
101.75/month (ACH price)
$103.99/month (card price)

This gives customers clarity and reinforces trust, which is especially crucial in long‑term rentals like self storage.

Dual Pricing Delivers Results Your Bottom Line Will Notice

• No processing expenses
• More ACH adoption
• Better tenant satisfaction
• Clear pricing communication
• Easier accounting & reporting
• Competitive positioning in your market

It’s a simple change with measurable results that can help you manage overhead without increasing base rent.

Save Thousands

📲 Dual pricing presents a transparent, flexible, and strategic way to manage costs and improve customer satisfaction in self storage.

By implementing dual pricing thoughtfully, you protect your bottom line and make your pricing model more competitive — without confusing or frustrating customers.

Get Started Today

Self-storage owners particularly appreciate support from our partners at Full Stack Payments. Thanks for reading from, iSmart Self-Storage Software Solutions.

Greg G. Kapitan
(the credit card man)