iSmart Storage FAQ

1. What is iSmart Storage Software?

iSmart Storage Software is a powerful, user-friendly management platform designed specifically for self-storage and storage facilities with many features from our partnership with Full Stack Payments.

Our system helps you automate operations, render dual pricing, manage tenants, process payments, gate access, and streamline your day-to-day tasks — all in one place with no software or card processing fees and more.

2. How does iSmart help with online payments?

iSmart provides integrated payment processing that allows your customers to pay online, via autopay, app, or at the kiosk at your facility.

We support credit card and ACH processing with secure, PCI-compliant transactions that help improve cash flow and reduce overdue balances.

3. Can iSmart integrate with my existing website?

iSmart utilizes a dual pricing payment model that eliminates all credit card, ACH, and software fees.

This pricing structure is automatically displayed on a custom website we build, host, and maintain on your domain for just $50 per month with zero upfront cost.

Tenants can reserve units and make payments online without ever leaving your branded experience.

3. Can iSmart migrate my existing customers card and ACH information

Yes, we will do this for you without customer payment interruption.

Our support team will work directly with your current credit card processor or software provider to migrate payment data and transition processing.

We make the switch as smooth and painless as possible so you don’t lose critical transaction history or disrupt your business.

5. Is tenant payment data secure?

Absolutely 100%. iSmart uses industry-standard encryption and secure tokenization to protect payment information.

We’re fully PCI-compliant, meaning your customers’ data is handled safely and securely.

6. Does iSmart offer autopay and recurring billing?

Yes! Autopay and recurring billing are built into the system, helping you get paid on time, every time, with minimal effort from you or your staff.

7. What kind of reporting tools does iSmart provide?

iSmart includes robust reporting and analytics so you can track revenue, occupancy, delinquency, payment trends, maps, gate accesses and lockouts for non payments and more, all in real time.

8. Can iSmart handle multiple locations?

Yes, this FAQ is designed to help. iSmart was built to scale. Whether you have one facility or dozens, you can manage them all from a single dashboard.

9. How do I get support if I need help?

Our dedicated support team is available via phone, email, and live chat.

We’re here to help with onboarding, technical questions, and anything else you need to run your business smoothly.

10. What makes iSmart different from other storage management software

iSmart combines dual pricing so you do not have to pay software fees, with powerful automation, flexible payment processing, seamless integrations, and exceptional support, all at no monthly cost or fees.

It’s designed to help operators spend less time on administrative tasks and more time growing their business with an estimated 4–5% revenue increase.

Also our famed dual support someone from iSmart and corporate.

We Are Here To Help If You Have More Questions!

Save my personal cell number for quick access to knowledgeable assistance, 801-205-1955. Let’s do this with iSmart powered by Full Stack Payments.

Greg G. Kapitan